Terms of Use

The following General Website Terms of Use Agreement (the “Agreement”) governs your general access to and use of this website located at http://www.neutrl.com or any other website, web page, app or other internet or digital platform or plug-in offered by, through or on behalf of CO2 Neutral, Inc. d/b/a Neutrl or any of its subsidiaries or affiliates (collectively, “Neutrl,” “we,” “us” or “our”), wherever or however offered, pursuant to which, among other things, Neutrl provides the ability for the purchase of a carbon contribution by or on behalf of you or your customers, a portion of the proceeds of which shall be used by Neutrl to purchase carbon removal technologies (collectively, the “Service”). Please review this Agreement carefully. By accessing and using the general areas of the Service, you agree to be legally bound by all of the terms, conditions and notices contained or referenced herein. These terms of use apply to actions via the website, by email, by fax, by telephone, in person, or by any means of transmission. If you do not agree with any of these Terms of Use, do not access or otherwise use this site or any information or materials contained on the site. Your use of the Service shall be deemed to be your agreement to abide by the terms set forth below. By accepting you are agreeing to every provision of this agreement whether or not you have read it. Neutrl may update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to be bound by the Terms of Use as changed. Neutrl recommends you review these Terms of Use each time you visit the Site.

Any conduct by you that in Neutrl’s sole discretion restricts or inhibits any other user from using or enjoying the Service will not be permitted. You agree to use the Service in accordance with these Terms of Use and only for lawful purposes. You will not attempt to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by us in providing these services to you.

Copyright Rights
All copyright rights in the text, images, photographs, graphics, user interface, and other content provided on the Service, and the selection, coordination, and arrangement of such content, are owned by Neutrl or its third-party licensors, to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of the Service for any purposes. Nothing stated or implied on the Service confers on you any license or right under any copyright of Neutrl or any third party.
The Service and the information contained in reference herein are for informational purposes only. Any reproduction, copying, or redistribution for commercial purposes of any materials or design elements of the Service is strictly prohibited, without the prior written consent of Neutrl. Requests for permission to reproduce any information contained on this Service should be addressed to E-mail: support@neutrl.com. Systematic retrieval of data or other content from this Service to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Neutrl is prohibited.

Neutrl respects the rights of all copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Neutrl with the following information required by the Digital Millennium Copyright Act, 17 U.S.C. Section 512 to support@neutrl.com:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact the complaining party;
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Trade and Service Mark Rights

All rights in the product names, company names, trade names, logos, product packaging and designs of all Neutrl or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Neutrl or their respective owners, and are protected from reproduction, imitation, dilution or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited and nothing stated or implied on this Service confers on you any license or right under any patent or trademark of Neutrl or any third party. You acknowledge that the Service contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.

Links to Third-Party Services


This Service may contain links to other Services (“Linked Services”). The Linked Services are not under the control of Neutrl and Neutrl is not responsible for the contents of the Linked Services, including, without limitation, links contained on Linked Services, or any changes or updates to Linked Services. Neutrl is providing Linked Services to you only as a convenience, and the inclusion of such Linked Services is not an endorsement by Neutrl in favor of any company offering Internet services, products or services on the Linked Services.

Obligations

You are required to comply with all applicable law in connection with your use of the Service, and such further limitations as may be set forth in any written or on-screen notice from Neutrl. As a condition of your use of the Service, you warrant that you will not use the Service for any purpose that is unlawful or prohibited by this Agreement. In the event you are receiving the Services, in whole or in part, through a third party vendor’s digital application or plug-in, you are required to comply with all applicable agreements and other terms and conditions governing the relationship between you and such vendor with respect to the Services, including without limitation, any applicable payment terms in the case of a third party vendor performing billing and payment collection services for or on behalf of Neutrl.

Prohibited Uses Generally

Without limiting the foregoing, you agree not to transmit, distribute, post, communicate or store information or other material on, to or through the Service that:

  • is copyrighted, unless you are the copyright owner;
  • reveals trade secrets, unless you own them;
  • infringes on any other intellectual property rights of others or on the privacy or publicity rights of others;
  • is obscene, defamatory, threatening, harassing, abusive, hateful, slanderous or embarrassing to any other person or entity as determined by Neutrl in its sole discretion;
  • is sexually-explicit;
  • constitutes advertisements or solicitations of business, surveys, contests, chain letters or pyramid schemes;
  • contains viruses, Trojan horses, worms, time bombs, or other computer programming routines or engines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; or
  • violates any applicable law or regulation.

You further agree not to:

  • use any incomplete, false or inaccurate biographical information or other information for purposes of registering as a user of the Service, or for purposes of registering for any promotions offered through the Service;
  • delete or revise any material or other information of any other user or Neutrl;
  • harvest or otherwise collect information about others, including E-mail addresses, without their consent;
  • take any action that imposes an unreasonable or disproportionately large load on the Service’s infrastructure;
  • use any device, software or routine to interfere or attempt to interfere with the proper working of the Service or any activity being conducted on this site;
  • use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatar’s or intelligent agents) to navigate or search the Service other than the search engine and search agents available from Neutrl on the Service and other than generally available third party web browsers (e.g., Google Chrome and Microsoft Internet Explorer); or
  • allow any other person or entity to use your username or password for posting or viewing comments or sending or receiving materials;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Service.

You further agree not to violate or attempt to violate the security of the Service, including, without limitation:

  • accessing data not intended for you or logging into a server or account that you are not authorized to access;
  • attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • attempting to interfere with service to any user, host or network, including, without limitation, by way of submitting a virus to, or overloading, “flooding”, “spamming”, “mailbombing” or “crashing”, the Service;
  • sending unsolicited E-mail, including promotions and/or advertising of products or services; or
  • forging any TCP/IP packet header or any part of the header information in any E-mail or posting. Violations of system or network security may result in civil or criminal liability. Neutrl will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Neutrl reserves the right to review postings or comments on its Service, to remove any postings, and to terminate your ability to post to the Service at any time without notice, in its sole discretion. Neutrl also reserves the right to disclose any information necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part.

License Granted: Neutrl does not claim ownership of any information or material you transmit, distribute, post, communicate or store on, to or through the Service. However, by submitting or posting information or material on, to or through the Service, you grant Neutrl a worldwide, royalty free, perpetual, irrevocable and non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content anywhere, for any purpose, and in any form, media or technology now known or later developed. No compensation will be paid with respect to the use or re-use of your posting. Neutrl is free to use any ideas, concepts, know-how, or techniques contained in any communication you send for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. Neutrl is under no obligation to maintain any posting you make and may remove any posting at any time in its sole discretion.  By posting or submitting content to this Service, you also warrant and represent that you own or otherwise control all of the rights to the content of the public posting, and that use of your content by Neutrl will not infringe or violate the rights of any third party.

Online Privacy Statement: You agree and consent to the terms of the Neutrl Online Privacy Policy [connect via link]. We recognize and respect the importance of maintaining the privacy of our users, customers and subscribers and have established a privacy policy as a result. In our Privacy Policy, which constitutes part of these Terms of Use, we describe why we gather information from users, customers, and subscribers, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of information about you. We encourage you to carefully read our Privacy Policy.

Accessibility

Neutrl is committed to ensuring that our Website, mobile applications, as well as, our products and services are generally accessible to people of all abilities. Neutrl is actively engaged in the ongoing process of developing, testing and updating these platforms using the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, as a guideline. We test and will continue to test our Website on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. If at any time you have specific questions or concerns about the accessibility of any particular web page on this Website, please contact us at support@neutrl.com, and we will make all reasonable efforts to make that page accessible for you.

Disclaimer of Warranties
EXCEPT AS OTHERWISE SPECIFICALLY SET FORTH TO THE CONTRARY HEREIN, AND TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED “AS IS.” NEUTRL MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER TO YOU OR ANY OTHER PERSON RELATING IN ANY WAY TO THE SERVICE, INCLUDING ANY PART THEREOF, OR ANY WEBSITE OR OTHER CONTENT OR SERVICE THAT MAY BE ACCESSIBLE DIRECTLY OR INDIRECTLY THROUGH THE SERVICE. NEUTRL DISCLAIMS TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY AND ALL SUCH REPRESENTATIONS AND WARRANTIES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NEUTRL DISCLAIMS TO THE MAXIMUM EXTENT PERMITTED BY LAW ANY AND ALL (i) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, (ii) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS, (iii) WARRANTIES RELATING TO DELAYS, INTERRUPTIONS, ERRORS, OR OMISSIONS IN THE SERVICE, OR ANY PART THEREOF, (iv) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THE SERVICE, (v) WARRANTIES RELATING TO THE ACCURACY OR CORRECTNESS OF DATA, AND (vi) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE, OR OTHER ACTS OR OMISSIONS BY NEUTRL OR ANY THIRD PARTY. FURTHER, AND WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, THERE IS NO WARRANTY THAT THE SERVICE WILL MEET YOUR NEEDS OR REQUIREMENTS OR THE NEEDS OR REQUIREMENTS OF ANY OTHER PERSON.

Limitation of Liability
IN NO EVENT WILL NEUTRL OR ITS AFFILIATES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SERVICE, OR ON ANY WEBSITE LINKED TO THIS SERVICE, BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THIS SERVICE OR ANY SITE LINKED TO THIS SERVICE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SERVICE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE COMPANY’S RECORDS, PROGRAMS, OR SERVICES. THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF NEUTRL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU HEREBY ACKNOWLEDGE THAT THIS SECTION SHALL APPLY TO ALL SERVICES, INCLUDING, WITHOUT LIMITATION, PRODUCTS, SERVICES AND CONTENT AVAILABLE THROUGH ALL PROMOTIONAL CHANNELS OF NEUTRL’S SERVICES INCLUDING, BUT NOT LIMITED TO, THE INTERNET, TELEPHONE, CATALOG, RADIO, TELEVISION, MOBILE DEVICE, SOCIAL MEDIA PLATFORM AND ANY PHYSICAL LOCATIONS. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, NEUTRL’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

UNLESS OTHERWISE SPECIFICALLY SET FORTH TO THE CONTRARY HEREIN, AND THE FULLEST EXTENT PERMITTED BY LAW, ALL PRICES AND DISCOUNTS FOR ANY AND ALL PRODUCTS OR SERVICES OFFERED FOR SALE (“OFFERS’) ARE EXCLUSIVE OF APPLICABLE SERVICE AND SHIPPING CHARGES AND FEDERAL, STATE AND LOCAL TAXES. THE COMPANY RESERVES THE RIGHT, WITHIN ITS SOLE DISCRETION, TO REFUSE TO ACCEPT AND PROCESS ANY AND ALL CUSTOMER ORDERS AND TO SUSPEND, DISCONTINUE, AND REFUSE THE USE OR ACCEPTANCE OF ANY AND ALL OFFERS, PROMOTIONS, OR DISCOUNTS IN THE EVENT OF ADVERTISING ERRORS AND/OR THE ACTUAL OR SUSPECTED MISUSE, FRAUD OR ABUSE ASSOCIATED WITH SAID PROMOTIONAL OFFERS OR CUSTOMER ORDERS.

IN NO EVENT SHALL NEUTRL OR ANY THIRD PARTY BE LIABLE TO YOU OR ANY OTHER PERSON FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES ARISING UNDER OR IN ANY WAY RELATED TO THE SERVICE, INCLUDING ANY PART THEREOF, OR ANY OTHER CONTENT, (INCLUDING LOST PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, TRADING LOSSES, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SERVICE) EVEN IF NEUTRL OR ANY THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

Indemnification
Upon a request by Neutrl, you agree to defend, indemnify and hold harmless Neutrl and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees from all liabilities, claims and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, post to or transmit through this Service, your use of the Service, your violation of this Agreement or your violation of any rights of another.

Choice of Law and Forum
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, excluding its conflict of law rules. You and Neutrl expressly agree to submit to the exclusive jurisdiction and venue of the courts in Delaware in all disputes arising out of or relating to the use of this Service.

Severability and Integration
Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and Neutrl and governs your use of this Service, superseding any prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Neutrl. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.

No Waiver
The failure of Neutrl to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches.

No Professional Advice
Any information supplied by any employee or agent of Neutrl, whether by telephone, E-mail, letter, facsimile, Internet transmission or other form of communication, is intended solely as general guidance on the use of the Service, and does not constitute legal, tax, accounting, marketing or other professional advice. Individual situations and state laws vary and users are encouraged to obtain appropriate advice from qualified professionals in the applicable jurisdictions. Any statement of facts contained on any Neutrl Website or in market comments, which may be posted on an Neutrl Website, are derived from sources believed to be reliable, but are not guaranteed as to accuracy, nor do they purport to be complete. No responsibility is assumed with respect to any such statement, nor with respect to any expression of opinion herein contained.

United States Service

The Service is controlled by the Company from its offices within the United States of America. The Company makes no representation that this Service or the Content is appropriate or available for use in other locations, and access to them from territories where the Content is illegal is prohibited. Those persons and entities that choose to access this Service from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Miscellaneous
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Neutrl as a result of this Agreement or your use of this Service. Nothing contained in this Agreement is in derogation of Neutrl’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of this Service or information provided to or gathered by Neutrl with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be Neutrl permissible in judicial or Neutrl administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If we decide to change any of these terms or conditions, we will post those changes, and the date we made those changes, here, so please check back often. If you have any questions or comments about this Agreement, you may send an E-mail to support@neutrl.com.

Carbon Management Purchases
Neutrl is obligated to purchase the quantity of carbon credits required to offset the calculated estimate of carbon emissions, which is available to each customer on their dashboard (less our platform fee of 15%) and any third party payment processing fee(s). We reserve the right to purchase credits at a date later than the date of the carbon offset collection due to delays in collection from the customer and bulk availability of carbon credits. Neutrl is authorized to purchase carbon credits from any verified carbon credit provider. Shipping and production emission are strictly estimates based on publicly available research and information. Items without available research are calculated based on Neutrl’s best estimate of the item’s materials and weight. All emissions calculations are subject to change.

Accounts
As a condition to using certain features of the Service, you will be required to create an account (an “Account”), which Account will include a username and password. If you create and Account, you agree to provide true, accurate, complete and updated registration information and maintain and promptly update your registration information to keep it true, accurate, complete and updated. If you provide information that is untrue, inaccurate, incomplete or not current, or we have reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current, we have the right to suspend or terminate your Account and refuse any and all current or future use of related features of the Service.

You are responsible for maintaining the confidentiality of your Account username and password and for the security of your Account. You are also fully responsible for all activities that occur under your Account. You agree to notify us immediately of any actual or suspected loss, theft or unauthorized use of your Account username or password. We will not be liable for any loss or damage arising from your failure to comply with this Section.

You acknowledge and agree that we may access, preserve and disclose your Account information if required to do so by law or in the good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms; (iii) respond to any claims that any communication or content violates the rights of third parties; (iv) respond to your requests for customer service or (v) protect the rights, property or personal safety of Neutrl, the Service’s users or the public.

If you registered and created an Account on the Service, and you no longer wish to maintain such Account, you may contact us at the following email address to request termination and deletion of your Account: support@neutrl.com.

By creating an Account, installing the ecommerce app, and/or utilizing the services, you hereby indicate that you have read and agree to these Terms of Service and the Privacy Policy [insert link here].

Termination
Neutrl reserves the right, in its sole discretion, to terminate your access to all or part of this Service, without notice, for any reason, including conduct that Neutrl, in its sole discretion, believes is a violation or breach of these Terms of Use, is in violation of any applicable law or is harmful to the interests of another user, customer, recipient, subscriber, a third-party Provider, vendor, Sponsor, Licensor, content or service provider, or Neutrl.

You agree that any and all claims, disputes, controversies, actions or proceedings relating to, or arising out of, the creation, production, manufacture, distribution, promotion, marketing, advertising (including oral and written statements), use of, exploitation, or sale of any and all products and services of Neutrl and its Affiliates, through all merchandising channels, including, but not limited to, the internet, this Service, telephone, catalog, radio, television, mobile device and participating retail stores or the Content (collectively referred to as “Claims”), shall be governed by the internal substantive laws of the State of Delaware without regard to its conflict of laws principals and that any and all Claims shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) or by a state small claims court of competent jurisdiction over the Claim and the parties. Any Claim you may have must be commenced within one (1) year after such Claim arises.

You agree that: (i) the arbitration shall be conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by the AAA; (ii) the arbitration shall be conducted on submission, telephonically or at a location determined by the AAA pursuant to the Rules and Procedures of the AAA; (iii) the arbitrator shall have the authority to award actual direct damages only with no authority to issue any fines and penalties nor award punitive damages or equitable relief; (iv) EXCEPT AS SET FORTH BELOW IN SUBPART (vi), THERE SHALL BE NO RIGHT TO LITIGATE YOUR CLAIM IN COURT AND NO RIGHT TO A JURY TRIAL, (v) your claim shall be arbitrated on an individual basis, and you shall not have the right to participate in a representative capacity, or as a member of any class of claimants pertaining to any claim subject to arbitration, and the arbitrator shall have no authority to consolidate or join the claims of other persons or parties who may be similarly situated and may only resolve claims, and render awards between you and the Company and its Affiliates alone; and (vi) you may elect to bring your claim in a state small claims court of competent jurisdiction over the claim and the parties. With the exception of subpart (v) above, if any part of this arbitration provision is deemed invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures of the AAA, then same shall be stricken and the balance of this arbitration provision shall remain in effect and construed accordingly. For more information on the AAA and its Rules and Procedures, you may visit the AAA website at www.adr.org.

Contact Us
If you have any questions about these Terms, please contact us as support@neutrl.com.

Neutrl. All rights reserved.

Privacy Policy

Privacy Policy The Privacy Policy describes the privacy practices of CO2 Neutral, Inc. d/b/a Neutrl, and its subsidiaries and affiliates (collectively, “Neutrl”, “we”, “us”, and/or “our”) and Neutrl’s website, Neutrl.com (the “Website”).

The policy of Neutrl is to respect the privacy of all website visitors to the extent permitted by law. The purpose of this Privacy Policy is to inform you of: The information, including personal information, we may collect from you when you visit our Website, respond to our emails, place orders via mail or fax or any other method, why we gather information from you, how we collect it, how we use it (including with whom we may share it), how we secure your personal information, and the choices you have regarding our use of, and your access to and correction and deletion of, personal information you have provided. Neutrl respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information (including the right to obtain a copy of the corrected information), request deletion of your personal information, or request that we no longer use it. If you would like to update or correct information previously provided to us, please contact us as indicated below in the “How to Contact Us” section. Upon your written request, we will provide you with information about whether we hold any of your personal information and will confirmation that the data has been corrected or deleted. We will respond to your request within the allotted time frame and will notify you if an extension is needed.

This Privacy Policy applies to information we collect on the Website or through the Neutrl application program (the “Software”), including information about you that is provided to us by our business-to-business customers when you use the Software on such customers’ websites. There are four types of information that this site may collect during your visit: network traffic logs, web visit logs, cookies, and information voluntarily provided by you.

INFORMATION WE GATHER
Neutrl gathers information, including personal information, mainly to communicate with you and to process your orders, but also to help improve our products and customer service, and to provide an enhanced and more personalized shopping experience. This processing: is necessary to perform a contract with you or take steps to enter into a contract at your request; is necessary for us to comply with a relevant legal obligation; is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using applicable data to conduct and develop our business activities; or you have consented to the processing.

We may collect information from you when you:
-Visit our Website and use our Service,
-Place an order or receive an order, or
-Engage in other activities, services, products and resources we make accessible to our customers, members or users.

The types of information we collect include:

Network Traffic Logs – In the course of ensuring network security and consistent service for all users, Neutrl employs software programs to do such things as monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage Neutrl computers or the network, and monitor and tune the performance of the Neutrl network. In the course of such monitoring, these programs may detect such information as E-mail headers, addresses from network packets, and other information. Information from these activities is used only for the purpose of maintaining the security and performance of Neutrl networks and computer systems. Personally identifiable information from these activities is not released to external parties without your consent unless required by law.

Web Visit Logs – Neutrl web sites routinely collect and store information from online visitors to help manage those sites and improve service. This information includes the pages visited on the site, the date and time of the visit, the internet address (URL or IP address) of the referring site, the domain name and IP address from which the access occurred, the version of browser used, the capabilities of the browser, and search terms used on our search engines. This site makes no attempt to identify individual visitors from this information: any personally identifiable information is not released to external parties without your consent unless required by law.

Cookies – Cookies are pieces of information stored by your web browser on behalf of a web site and returned to the web site on request. This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on this site, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties. Unless otherwise notified on this site, we do not use cookies to track your movement among different web sites and do not exchange cookies with other entities.

Information Voluntarily Provided by You – In the course of using this Website, you may choose to provide us with information to help us serve your needs. For example, you may send us electronic mail (through a mailer or a web form) to request information, you may sign up for a mailing list, or you may send us your address so we may send you an application or other material. Any personally identifiable information you send us will be used only for the purpose indicated. Requests for information will be directed to the appropriate staff to respond to the request, and may be recorded to help us update our site to better respond to similar requests. We will not sell, exchange or otherwise distribute your personally identifiable information without your consent, except to the extent required by law. We do not retain the information longer than necessary for normal operations. Each webpage requesting information discloses the purpose of that information. If you do not wish to have the information used in that manner, you are not required to provide it. Please contact the person listed on the specific page, or listed below, with questions or concerns on the use of personally identifiable information. Neutrl web sites provide links to other World Wide Web sites or resources. We do not control these sites and resources, do not endorse them, and are not responsible for their availability, content, or delivery of services. In particular, external sites are not bound by Neutrl online privacy policy; they may have their own policies or none at all. Often you can tell you are leaving the Neutrl web site by noting the URL of the destination site.

Your Personal Information – To be removed from our electronic mailing list or to inform us of inaccuracies or changes to the personal information we hold on you, please contact us at support@neutrl.com. Neutrl will, in accordance with applicable law, update, grant access to or delete such information. Please note, requests to correct or delete personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
Neutrl does not process, collect, or store payment information for orders placed through the Website or the Service. All payments are processed through third-party vendors. If you have concerns about your personal and/or payment information and would like to which specific vendors have processed your information, please contact: support@neutrl.com.

How We Use/Share The Information We Collect
Neutrl does not sell customer information to third-parties. Neutrl does not share customer information with any third-parties other than the vendors identified in this Privacy Policy for the purpose of performing the Services and processing and fulfilling customer orders.

We use information we collect to communicate with you, to process your orders, to improve our products and services (such as by responding to your feedback), to deliver newsletters and targeted marketing based on your communication preferences, and to conduct internal research (such as statistics on favorite — i.e., most ordered — products). We may also use your information, as necessary or appropriate in our view, to operate the Service, respond to your inquiries, and process orders.

How to Limit the Use Of or Modify Your Information
We want to communicate with you only to the extent you want to hear from us. Any promotional email we send to you will include an “unsubscribe” link to use or a link to opt-out of receiving further promotional emails from the sender. If you wish to set your preferences concerning promotional communications, including newsletters and targeted marketing, please let us know by contacting us as noted below in the “How to Contact Us” section and identify your preferences regarding promotional communications. Your instructions will be processed as soon as reasonably practicable and in accordance with law.

Legal Disclosure
In certain situations, we may be required to disclose personal data in response to lawful requests from public authorities, including to comply with national security or law enforcement requirements. We reserve the right to disclose information we collect from you, or that you provide to us, as required by law, in response to legal process and law enforcement requests, when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request, and to protect the rights or property of Neutrl, its users, customers, recipients, and vendors.

Maintenance of Information
We may retain your information in accordance with our data retention policies and for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements, or until you request us to stop using it. We may, however, keep some of your personal information to ensure that we comply with your request not to use your personal information or comply with your right to erasure. For example, we must keep your request to be erased, even if it includes your personal data, until such time as you are no longer our customer. If you have questions about our data retention policies, or would like a copy of such policies, please contact us as noted below.

Portions of the Service (such as our Member registration and Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the “Password”). Passwords provided to you by us are the confidential property of Neutrl and may be used by you solely for your individual use of the Service (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.

California Residents
If you live in California and use Neutrl, you have additional rights when it comes to you data. You can ask Neutrl to delete the personal information we have about you. You can ask Neutrl from a list of the categories of personal information we have about you, the categories of sources from which we get personal information, the business purposes for which we collect personal information, and the categories of third parties with whom it is shared. You can ask Neutrl for a copy of the pieces of personal information we have about you. California law gives you the right to opt out of the sale of your personal information. But as previously stated in this Privacy Policy, Neutrl does not and will not sell any of your personal information.

To exercise any of these rights, you can contact us by email at support@neutrl.com.

The personal information we collect falls into the following categories as set out under California law: identifiers, geolocation, internet activity, commercial information. Neutrl does not currently support “Do Not Track” browser settings at this time.

Lastly, California residents also have the right to request this information in an accessible alternative format. If you have a disability and would like to access this privacy policy in an alternative format, please contact us by email or mail as detailed below.

Minors
Neutrl was created for the use of adults (18 and older). If you are a child under 18, please do not attempt to register for Neutrl’s products, or send Neutrl any personal information. Any personal information of someone under 18 that Neutrl collects will be deleted as quickly as possible. If you are a parent or guardian of a child who may have given Neutrl person information, please contact us by email at support@neutrl.com. Neutrl does not knowingly collect, or solicit, personal information from children.

How to contact us
To update your information, inquire as to what information of yours, if any, we are maintaining, request deletion or removal of your information, or for any other privacy related inquiries, please contact us by email at support@neutrl.com.

Changes to this Privacy Policy
Neutrl may change this Privacy Notice from time to time in the future. Any changes will be posted here and reflect the date of such changes on the first page of this Privacy Policy. We advise you to check back frequently to see any updates or changes. By using the Website and the Service, after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy and Terms of Use, of which this Policy is a part.