Frequently Asked Questions

What does Neutrl do?

Neutrl is a platform that allows you to reduce your carbon footprint with the tap of a button while you shop online.

Here’s how it works:
1) Shop your favorite brands.
2) Reduce your carbon footprint with Neutrl.
3) Fund game-changing carbon removal projects, see your impact grow, and inspire others.

What are carbon offsets?

Carbon offsets are generated by an activity that either prevents the release of, reduces, or removes greenhouse gas emissions from the atmosphere or ocean. Neutrl partners with global projects in renewable energy, forestry, clean water, and specialized carbon removal technology.

What is CO2e?

A carbon dioxide equivalent or CO2 equivalent, abbreviated as CO2-e is a metric measure used to compare the emissions from various greenhouse gases on the basis of their global-warming potential (GWP).

Why are permanent carbon removal technologies important?

In order to achieve our 1.5°C climate goal, scientists believe we need to remove 10 billion gigatonnes of CO2 from the atmosphere each year. Carbon management programs like reforestation play an important role in carbon offsetting, but it isn't enough to offset the 51 billion metric tons of CO2 emitted every year. Preventing climate change requires technology that works effectively and permanently.

How do you know the money is making an impact?

The developers we support utilize the latest negative emission technology, and remove carbon emission in new, innovative ways. Some of these technologies can remove upwards of 1 billion tons of CO2 from the atmosphere each year. Our investment helps remove carbon from the atmosphere and makes these technologies more accessible and affordable.  
You can find the list of developers we work with here

Do you support climate action outside of offsetting?

You bet! Our long-term goal is for the world to reach a carbon-zero state. That's why we are developing new ways for you to reduce your carbon footprint. You can expect tips & tricks, new tools, and new ways to contribute. We're doing everything we can to do our part, now you can too!

How do you choose projects?

Our offsetting projects meet the highest international quality standards for certified carbon offsetting and are verified through the Verified Carbon Standard, or the Gold Standard developed by WWF and other NGOs.

What are permanent carbon removal technologies?

Permanent carbon removal technologies are a way to permanently remove CO2 from the atmosphere. It can be stored in rock formations, the earth's crust, or the bottom of the ocean for hundreds to thousands of years.

What do you mean by “Make your order Carbon Neutral”?

Adding Neutrl to an order reduces the carbon footprint of the order. Adding that calculated cost to your cart contributes toward permanent carbon removal technologies.

How much will it cost me to offset my order with Neutrl?

Offsetting your order typically comes out to about 1 - 2 percent of your total cart value, depending on the item and shipping method. 

Can Climate Change be stopped by offsetting alone?

There is no single solution to stop climate change, period. We need to leverage creativity, determination, and fast action to get this done. Carbon offsetting is one big piece of that puzzle, and we're working on ways to help you do even more.

While we wait for political regulation or Cleantech inventions (which can take decades), offsetting allows you to take your footprint off the planet. right. now. That’s a big advantage and it’s why Neutrl started where we did.

How do you create transparency?

Impact transparency is one of our core guiding principles. Neutrl will always let you see in real-time what positive effect your commitment has on the planet and how that impact grows over time. 

Not only do you get live updates on the overall CO2e you’ve removed from our atmosphere, we will also break down to the individual unit where that reduction comes from! Pretty cool right? Just wait, there is so much more to come...

Do you add new climate projects?

You bet! We are constantly looking for new and innovative climate technologies to fund. Know about one that we don't? Feel free to reach out and tell us.